How we work
Seven steps, four teams, one accountable partner.
Every project follows the same plan, with your sign-off at each stage and four teams behind you, during the project and after go-live.
The plan
A seven-step plan to sign-off
Understand
Workshops with business and IT teams. We write the requirements down and you sign them before any build starts.
Your teams
Four teams stand behind every client
Program managers
Run the plan, scope and timeline, and report progress to you.
Account management
Your day-to-day contact for questions, changes and priorities.
Quality audit
A separate team that checks work against standards before you see it.
Technical support
Solves technical issues during the project and after go-live.
After go-live
We keep Zoho working and keep your team confident.
Remote support
Help from the V-Align support team, wherever you are.
Onsite support
Optional. A team at your office when you want one.
Online training
Live remote sessions that build user confidence.
Why clients stay: senior project managers lead each project, a dedicated support team, and competitive pricing.
Start with a free consultation or a free Zoho health check.
Free consultation
Talk to a V-Align Zoho expert about your goals, your systems and what to do first.
Book a free consultationFree Zoho health check
We review your current Zoho setup and point out where it can work harder for you.
Get a free Zoho health check